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- Client Analytics FAQs
Client Analytics FAQs
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We have a minimum scheme size of 10 members.
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Yes, the tool shows data at an aggregated client level of all linked schemes you have with Standard life. You can then apply various filters to drill down into membership or scheme level including site filters.
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For most data points, the tool shows a rolling 12 month history – allowing you to analyse trends over time.
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We use the same Employer Authentication Journey which you as an employer will use to login to the administration platform.
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The PLSA RLS were launched in October 2019, and developed in conjunction with researchers at Loughborough University. Their aim is to help individuals to picture what kind of lifestyle they could have in retirement.
The standards show you what life in retirement looks like at three different levels; minimum, moderate and comfortable, and an indication of the range of common goods and services available to members at each level.
You can read more about the standards and their objectives further information at the Retirement Living Standards website.
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No, members will not be able to be identified through either the application or from the data transferred to our technology partners.
This is because all data is aggregated at source, and personal details such as name, national insurance number, plan number, key address details are removed prior to the data file being sent. In addition all filters only present information when there are 10 or more members worth of data available.
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Yes, Trustees can request that data for specific schemes are not transferred to our technology partner, and as a result are not made available on the end user Client Analytics application. If you want to do this, please just ask your regular Standard Life contact.
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Your additional users can request access via the Client Analytics login.
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There is no impact on the existing Scheme Governance reports. The data within the tool is presented to allow the identification of trends and is not designed for core scheme governance purposes.
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Yes, if you have given your adviser authority to act on your scheme's behalf then they will be able to register for Client Analytics and review your scheme data.
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Absolutely - based on user feedback and a desire to improve and increase functionality, we’ll be making regular updates and improvements to the Client Analytics tool. We will regularly release updates about what is planned.